The MOU signing ceremony was held on last April 7th, 2022 at Nha Trang, VinHMS shall be providing the cloud computing hospitality management solution CiHMS to all hotels and luxurious resorts of Crystal Bay Group, striving to help their digital transformation journey quick, easy and effective.
VinHMS promised to deliver only cutting-edge technology software for Crystal Bay Group, which has been aiming to become the leading technological hotel chain in Vietnam.
The agreement is the perfect puzzle in terms of technology for the Crystal Bay Group. With the latest features released from the hospitality management solution – CiHMS such as Pre-check-in prior to guests’ arrival through Guests’ App, QRMenu – digital order for FnB, facial recognition technology, contactless payment, MICE, etc. shall exceed the guests’ expectations, optimize hotels operations efficiently, and maximize hotel employees’ performance tremendously.
CiHMS is a cloud-based solution meaning it allows the hotel room rates and allotments synchronization across all channels, centralizes and connects hundreds of OTA and distribution channels globally, monitors the business operations in real-time, and helps hoteliers to make strategic pricing and marketing decisions in time.
At the event, Mr. Nguyen Tien Trung – CEO of Crystal Bay Group shared Crystal Bay Group’s number one goal is to apply advanced technology in all hotels and accommodations properties. He strongly believed VinHMS is the perfect candidate for a leading hospitality management solution provider in Vietnam while the tourism industry kick-started again amidst the pandemic.
VinHMS is a young start-up technology company with a group of professional engineers and experts who hand-crafted exceptional solutions for businesses around the world. The hospitality management solution – CiHMS is no exception. It has successfully deployed over 40 properties nationwide and shall be expanding its market share in the next quarter.
Crystal Bay Group, with 20 years in tourism, has introduced All-in-one resorts complexes. Developed surrounding the 3 main pillars of business core values, including international & domestic tourism, hotels – resorts – amusement parts – wellness center operations & development, and the tourism real estate ecosystem, entertainment, and experiences.
This also opens a new chapter in a long-term collaboration between VinHMS and Crystal Bay Group, mutually targeting to bring extraordinary Vietnam tourism to the world in the new normal.